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Reviews

Reviews

At Design Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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        See What Our Customers Have to Say -
        50 Reviews

        Jerica Williams
        03/17/2025
        Mark and Tim did an amazing job. Work quick and efficiently, everything was done in one day. Did a great job with clean up. Answered all my questions. I highly recommend!
        Robert Gillenwater
        02/20/2025
        Tim was awesome!! Completed job as quoted. Expert install. Highly recommend this company!!
        Chris Boileau
        02/11/2025
        Woke up this morning to a cold house. Called Design Heating and Cooling. They had my furnace back up and running before noon. Caleb was great and very knowledgeable. Great value and excellent service. Highly Recommend Design Heating and Cooling!!!!
        Dan Graham
        12/16/2024
        Mark and Tim did great work in my basement. Quick, efficient and explained everything in great detail. Highly recommend!!!
        Todd Harrison
        12/11/2024
        Mark and Sebastian were professional, timely and thorough. Thank u fellas
        Russell Coble
        11/27/2024
        Great service with quick turn around. Very quality work adapting a larger water heater in the space.
        Emily Worch
        11/26/2024
        They were very good and knowledgeable. Everything was done and cleaned up when they finished.
        Larry Hildenbrand
        11/20/2024
        PJ Kooima
        10/28/2024
        A/C replacement was timely and efficient, left the place clean and both techs were both helpful and knowledgeable.
        Evan Higgins
        10/08/2024
        I highly recoomend. Very professional and prompt.
        Joel T.
        10/08/2024
        Design's team did an excellent job explaining our options on how to best heat our house. They were professional throughout the process and the installation team was amazing.
        Paige Berends
        10/08/2024
        Joel T
        10/04/2024
        Located in Jenison
        Guys did an excellent job explaining our options on how to best heat our house. They were professional throughout the process and the installation team was amazing.
        Service: New System Installation
        Bill Olenzuk
        10/01/2024
        9/21/24…Mark & Pork/Caleb were simply amazing!! Arrived at 8am & were done by 3:30pm, and that was to remise old system & replace with brand new Furnace/AC. Both very energetic, paid attention to small details and knowledgeable. They even took time out to explain what they were doing & how the equipment would work for us. Highly recommend them both 👍🏼. Thanks again!
        Diane Smith
        09/25/2024
        Design changed out our Heater and AC…Caleb and his partner did an outstanding job!! They found some mold in the heat exchanger from the humidifier and they resealed the humidifier and fix the leak. I was very impressed with Design!!
        James Sullivan
        09/17/2024
        Great work, easy to work with, fast and very polite. Highly recommend.
        Kirke Hoagg
        09/11/2024
        Design did excellent work on our new house,, I looked at their work right after they had ducted the whole house,, it was all straight, precise, and air tight as a drum! They clearly take pride in their work!
        Rachel Vigna
        08/30/2024
        We had our A/C fixed within days of it going out. Great communication and service! Highly recommend!
        Rachel Vigna
        08/22/2024
        Located in Caledonia
        We had our A/C fixed within days of it going out. Great communication and service! Highly recommend!
        Service: System Repair
        Sara Moylan
        08/21/2024
        The guys were amazing! They went above and beyond well after the unit was placed. They even painted an area they didn’t have to do. Spectacular service and professional team! Thank you so much !! Happy customer!
        Ann Shafer
        06/13/2024
        Located in Spring Lake
        Caleb is absolutely the BEST! Always professional and so knowledgeable!!
        Service: System Repair
        Richard K
        05/23/2024
        Was experiencing a loud banging noise in our furnace room. Caleb came out and was able to diagnose the problem immediately, ordered the correct part came back in a few days and installed the correct damper. Problem solved. Caleb was extremely helpful. Would highly recommend.
        Jack Keifer
        05/10/2024
        I recently had a new thermostat installed, and my service tech Sebastian did an amazing job. He installed the thermostat quickly, explained everything thoroughly, and even walked me through setting up the app. I’m super happy with my experience and would recommend Design to anybody I know.
        Denise Pietri
        05/10/2024
        Great service! Professional, Excellent! Highly Recommend.
        Eric Milanowski
        05/10/2024
        Mark and Tim were excellent. Very knowledgeable, did quick work in a tight space and left the place clean. Also gave some advice on different products to help with air quality/allergies that they have had direct experience seeing the results. Would work with them again!
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